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PING & DAVE TERMS: We want our customers to be satisfied with their purchases. The guiding principles of Ping & Dave are honesty and attention to detail. If a purchase does not meet your expectations please notify us by email within 30 days and we'll arrange for an exchange of equal value or full refund.

ABOUT OUR PRODUCTS & CATEGORIES: Ping and Dave were married in February 2008 and we each have our areas of expertise. Ping specializes in bringing Chinese jewelry, collectibles and decorative items to market. Dave focuses on collectibles, ephemera and other items from the U.S. Please feel free to contact us if you have questions about items of interest. We do this because we enjoy it and we're always looking for interesting new products to sell.

ABOUT SHIPPING: Each item is gently packed and shipped within 48 hours of payment. Our preferred method of shipping is USPS flat rate Priority Mail BOX but we'll make other arrangements as requested. Shipping is "at cost" so there is no mark up for "handling fees" or shipping materials. You can fit several items in a box. The buyer benefits because you can currently ship to anywhere in the U.S. for $8.95. The inside dimensions for the two boxes available are 11" x 8.5" x 5.5" and 13.625" x 11.875" x 3.375". The two boxes available are different shapes to accommodate a variety of contents. Insurance to $100 is $2.10. Smaller items can be shipped in a padded envelope or small parcel post box. We keep a few of these on hand but it special packaging may delay for a day or two.

ABOUT OUR GUARANTEE: We are a small business and we can't afford unsatisfied customers. If something arrives damaged or in unsatisfactory condition please let us know immediately. We'll make it right. We try to provide clear and accurate descriptions of all products on our website and each item is inspected closely.


Last Updated: 3 Mar 2008 21:46:41 PST home  |  about  |  terms  |  contact
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